PLC Real Estate
We are currently seeking an enthusiastic and reliable Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.
Responsibilities
- Respond to customer calls and emails and answer questions about products and services
- Process orders and ensure they are fulfilled
- Handle customer complaints or concerns
- Log all contacts in our customer database system accurately
- Perform general administrative tasks, such and copying and filing
Requirements
- High school diploma or equivalent
- 1+ years of experience in customer service or an administrative role
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously